When an application is submitted in person a numbered receipt (a pick-up slip) is issued to the submitter. This receipt should be presented to the Consulate General when the visa is claimed.

The travel document will be released to the submitter of the receipt unless its owner or other submitter has provided other written notarized instructions at the time of the application. If the receipt is lost the travel document will be released only to its holder or at the written notarized request of the holder to his/her appointee.

The Consulate General is not responsible for lost, damaged, misdirected, or late-delivered mail.